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Travel Advisory

Cuba Travel Policy Update

Last Updated: June 6, 2019 - 11:30 a.m.

The U.S. government has put in place new restrictions for travel to Cuba. These changes were announced with less than twenty-four hours of notice and lacked clear information on the impact to citizens who already have cruise travel planned to Cuba, including those currently on ships scheduled to visit there.

While there remains uncertainty around already booked and paid for travel, it is our understanding that starting today, cruise ships will no longer be allowed to call on ports in Cuba.

For our customers who currently have a planned cruise with a Cuba port of call:
Please be assured we are working with the cruise lines on your behalf. We are in direct contact with every cruise line and as soon as a cruise line makes a decision for your sailing we will reach out directly to you via the email address and/or phone number you provided at the time of booking, explain your options and any steps you need to take with the assistance of our travel professionals. Please note the cruise lines are likely to make decisions on cruises in order of departure but as soon as a decision is made for your cruise, we will contact you.

Below are links to the cruise lines' travel advisory pages. Again, as each line announces decisions we will reach out to you directly if you are impacted, saving you time from having to call or look for information yourself. We are very sorry this government restriction has impacted your travel plans and will do our very best to provide you with an exceptional experience by navigating through these changes and working with you to ensure an amazing cruise vacation.
Stay tuned to the CruisesOnly, the Hilton Grand Vacations Club Cruise Partner Help Center for more information as it becomes available.
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